Alana joined our Manhattan office in February 2016 as a Receptionist. Prior to joining The Trust Company, Alana had 18 years of corporate property management experience, preceded by six years as a senior real estate loan processor for a major West Coast bank. 

With her background in property management, coordinating vendor relationships and welcoming customers of The Trust Company, Alana transitioned into a new position created in January 2024 to support our estate settlement department.

“I’m old-fashioned when it comes to customer service. I try to treat everyone the way I would like my family members to be treated.”

Alana and her husband, Ben, seized the opportunity to relocate from California to the Flint Hills region to be near their son and grandson. They are FEMA-certified Emergency Response Training Officers, which involves being on call for search-and-rescue, first aid, and other emergency assistance to authorities in case of a disaster.

Not one to let life slow down too much, Alana spends her spare time reading, quilting and crafting, and mostly volunteering at her local church.